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CloudLabs by Spektra Systems CloudLabs by Spektra Systems

Customer enablement

Help your customers achieve more through your products

CloudLabs augments customers' technology teams with polished, compelling hands-on labs, POCs, and demo experiences for your products. The result: deeper adoption, faster expansion, and customers who actually feel proficient.

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Customer using CloudLabs hands-on environment

Benefits across the customer lifecycle

  • Upskill customer tech teams

    Enable customer engineers to learn your products deeper and try real scenarios.

  • Drive expansion

    Upsell and cross-sell by demonstrating business use cases in real-world labs.

  • Increase customer satisfaction

    Help customers extract value by simulating their environment hands-on.

  • Ship faster with feedback

    Push preview features into customer hands and collect real-time feedback.

  • Improve conversion

    Equip customers with the insights they need to choose your product confidently.

  • Workshops for customers

    Run hands-on workshops for specific use cases during onboarding and training.

Capabilities & use cases

One platform, every customer touchpoint

Whether you're onboarding a new customer, certifying a champion, or running an upsell motion — CloudLabs gives your customer-success team a single platform for every hands-on engagement. Same authoring, same support model, same telemetry.

Customer enablement platform

Use cases

  • Lab experiences

    Customer-facing hands-on labs across your product surface area.

  • POCs

    Scoped proof-of-concept environments tailored to customer use cases.

  • Demo trials

    Self-service demos with consumption tracking and engagement analytics.

  • Practice tests

    Validate customer-engineer skills with realistic scenario tests.

  • 500+

    Organizations served

  • 1,000+

    Events delivered

  • 1M+

    Lab sessions delivered

  • 24×7

    Support coverage

24×7 globally

Global support options

Select your preferred data-residency region with CloudLabs, ensuring compliance and control over the location of your VMs. Access support and localization services available in a variety of languages — for a truly inclusive and seamless global experience.

Multi-language coverage

  • English
  • Español
  • Français
  • Deutsch
  • Italiano

Regions

  • North America

    Redmond, WA + Toronto, ON

  • EMEA

    Bangalore + Hyderabad delivery hubs

  • APAC

    Bangalore + Hyderabad delivery hubs

Build a customer-enablement motion that scales

Tell us about your product, customer segments, and growth motion. We'll scope the platform, content, and support that turn customers into champions.

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